At DealsKali, we value your satisfaction and strive to provide high-quality digital products. However, we understand that there may be instances where a refund is necessary. Please review our refund policy below:

Eligibility for Refunds

Refunds are offered for digital products only if:

• The item is not as described.
• The item fails to work as intended due to an issue with the product itself (after all reasonable troubleshooting
• steps have been followed).
• The product has not been downloaded or used.
• Non-Refundable Items

Refunds cannot be issued for:

• Change of mind after purchase.
• Free products or trial versions.
• Issues caused by third-party software, hosting, or configurations unrelated to the item sold on DealsKali.

How to Request a Refund

If you believe you are eligible for a refund, please contact us within 14 days of purchase at [insert email] with your order details, a description of the issue, and any relevant screenshots. We will review your request and respond within 3-5 business days.

Refund Process

Approved refunds will be processed back to the original payment method within 7-10 business days, depending on your payment provider.

Exchanges

In some cases, we may offer product exchanges instead of a refund if the issue can be resolved through a replacement product.